Effective Date: 5-8-2025

Felhurst Advisory (“we”, “us”, or “our”) is a trading name of The Silver Grange Ltd, a company registered in England and Wales under company number 13884458. We are committed to protecting and respecting your privacy in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Information We May Collect

We may collect and process the following data when you visit or interact with our website:

• Personal identification information: such as your name, company, email address, phone number, and job title if you fill out a contact form or subscribe to updates.

• Technical information: including IP address, browser type, operating system, and referring pages.

• Usage data: pages visited, time spent on the website, and navigation paths.

We do not knowingly collect data from children or sensitive personal data.

2. How We Use Your Information

We use your data to:

• Respond to enquiries or requests submitted through the website
• Provide services or information you have requested
• Improve the functionality and performance of our website
• Comply with our legal and regulatory obligations
• Send occasional updates or marketing (where lawful and consented)

We only process your personal data when we have a lawful basis to do so, including:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests

3. Cookies

Our website uses cookies to enhance your experience and collect anonymised usage statistics. You can control cookie settings through your browser preferences.

4. Data Sharing and Transfers

We do not sell your data. We may share your personal data with trusted third-party service providers (such as web hosting or email marketing platforms) solely to help us operate our business. These providers are contractually bound to protect your data and may only use it in accordance with our instructions.

We will never transfer your data outside of the UK/EEA unless appropriate safeguards are in place.

5. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined above, or as required by applicable law.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (where applicable)
• Object to or restrict processing of your data
• Withdraw your consent at any time (if processing is based on consent)
• Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise any of these rights, please contact us using the details below.

7. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, misuse, alteration, or loss.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy notices.

9. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact:

Felhurst Advisory – info@felhurstadvisory.com